We want you to be happy with Capsulink. Every paid plan can be tried free for 7 days before the first payment.
30-day money-back guarantee
If you cancel your first paid subscription and request a refund within 30 calendar days of the initial payment, we refund that initial payment in full.
The guarantee does not apply to renewal payments (later monthly or yearly payments of the same subscription).
How to request a refund
- Contact support from the email address of your Capsulink account (or include it in the request).
- Tell us that you'd like a refund. A reason is optional but helps us improve.
After the refund your account moves to the free Starter plan. Your links and statistics stay; see What happens to my short links if I downgrade?
The refund is returned to the original payment method; the time until it appears depends on your bank or PayPal.